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Debt collection at the debtor's expense

Your contractor is late with the payment and you are trying to get the money back by yourself to avoid debt collection costs? We have a solution for you - debt recovery at the debtor's expense! We collect the debt, you recover the money, and the debtor reimburses you 100% of the costs of our activities.

Debt recovery calculator

Just answer a few questions

1. Currency

2. Gross invoice amount

 
PLN

3. Add SafePay

What is SafePay?

The presented calculations are for information purposes only and do not constitute an offer within the meaning of art. 66 of the Civil Code. The final amount of the commission may differ from the given one, as it is calculated on the basis of the analysis of the documents received.

You will receive on your account

495 PLN
Net

This amount will be returned to you by the debtor

The amount of the guaranteed payment in the event of unsuccessful recovery

4350 PLN
Gross

Remember! You will pay the commission only on the recovered amount of debt, not on the amount reported for recovery.

The presented calculations are for information purposes only and do not constitute an offer within the meaning of art. 66 of the Civil Code. The final amount of the commission may differ from the given one, as it is calculated on the basis of the analysis of the documents received.

Product features

What we collect
Invoices issued to payers from Poland, Germany, Lithuania, Romania and Slovakia in PLN or EUR
Minimum invoice amount
PLN 2500
Maximum invoice amount
Without limits
Method of settlement
Commission for success, calculated on the settled amount of debt, which is fully reimbursed by the debtor

Product features

What we collect
Invoices issued to payers from Poland, Germany, Lithuania, Romania and Slovakia in PLN or EUR
Minimum invoice amount
PLN 2500
Maximum invoice amount
Without limits
Method of settlement
Commission for success, calculated on the settled amount of debt, which is fully reimbursed by the debtor

SafePay

Debt recovery with guaranteed payment

With SafePay you can be sure that you will receive money for transport!
Your contractor has not paid? Add SafePay to your debt collection order and we will pay you!

SafePay is an amicable debt collection service that guarantees payment for an outstanding invoice. If the debtor does not pay the arrears during debt collection process, we will do it so that you can focus on your business. Then we will ask the debtor to repay the arrears ourselves.

By choosing SafePay, you do not take any risk, and you can be sure that you will receive payment for the freight. Guaranteed payment ensures your company's security and protects it in the event that you have entered into cooperation with a company that avoids payment or regularly delays payment for an order.
SafePay

How does it work?

1
Step
You create a free account in the Customer Service Dashboard and add the invoice for recovering at the debtor's expense.
2
Step
We collect. In the Dashboard you can see our actions and the current status of the case.
3
Step
After recovering the money, we will issue a commission invoice to your company and a debit note to the debtor for 100% of the commission amount. Pay the commission invoice.
4
Step
The debtor gives your company an amount equal to the commission paid. If he does not do this, we start collecting the debit note at our expense.

How much does it cost?

Gross invoice amount
Net commission
Net commission for debt collection with the SafePay
Reporting a case
PLN 0
PLN 0
Up to PLN 5000
13,9% of the settled amount, min. EUR 45 net
13,9% of the settled amount, min. EUR 45 net
From PLN 5001
13,9% of the settled amount, min. EUR 75 net
13,9% of the settled amount, min. EUR 75 net

How much does it cost?

Gross invoice amount
Reporting a case
Net commission
PLN 0
Net commission for debt collection with the SafePay
PLN 0
Gross invoice amount
Up to PLN 5000
Net commission
13,9% of the settled amount, min. EUR 45 net
Net commission for debt collection with the SafePay
13,9% of the settled amount, min. EUR 45 net
Gross invoice amount
From PLN 5001
Net commission
13,9% of the settled amount, min. EUR 75 net
Net commission for debt collection with the SafePay
13,9% of the settled amount, min. EUR 75 net

What documents do I need to prepare?

We will accept your application without any documents. If necessary, we will ask you to complete them. Most often we ask for:
Scan copy of the VAT invoice for transport or accounting note
Scan copy of CMR
Skan copy of transport order/contract
Skan copy of postal confirmation of sending the documents to the debtor
You can upload all the documents in your Customer Service Dashboard.

What makes the debt collection at the debtor's expense stand out

You do everything online
The debtor reimburses you 100% of the recovery costs
We issue a note for debt collection costs to the debtor
We collect the note at our expense

Debt collection at the debtor's expense is available in the following countries

Creditor's country
Debtor's country
Creditor's country
All EU countries
Debtor's country
Poland
Germany
Lithuania
Romania
Slovakia

Frequently Asked Questions

Can I submit a note for 40/70/100 EUR for recovery at the debtor's expense?

No. In debt collection at the debtor's expense service, we issue a debit note for the recovery cost to the debtor on your behalf , so you no longer issue a note for 40/70/100 EUR.

Why do you recommend using debt collection at my own expense for debt amounts below PLN 2,500?

In accordance with the applicable regulations, you have the right to compensation for debt collection costs in the amount of EUR 40, if the debt value is lower than PLN 5,000. So for a debt of  PLN 2,500, you have the right to demand a refund for 40 EUR from the debtor. We charge our commission only on the settled amount of debt, which - with low debt amounts - means that the commission for our activities is lower than the equivalent of  EUR 40. Therefore, for low amounts, we recommend using debt collection at your own expense and attaching a note for 40 EUR to the notification, because with this option you will receive a greater amount of compensation for debt collection costs.

Why do I have to pay a commission when I choose Debt Collection at the Polish, Lithuanian, Romanian or Slovakian debtor's expense, which the debtor will return to me later? Cannot I demand payment from the debtor right away?

The regulations in these countries allow the debtor to be charged with the debt recovery costs incurred. The commission invoice that we issue to your company proves that you actually incurred the costs of debt collection. We issue your debtor with a debit note for the amount equal to our commission and send it to the debtor on your behalf. Most often, the debtor pays the note before the due date of the commission invoice, which in practice means that your company receives the debt collection service for free.

The service does not guarantee 100% cost recovery. We currently have an 85% success rate. To date we have recovered 7 million in cost recovery. In the case of debt collection at the expense of the German debtor, the debtor covers the collection costs.

Does the service provide a 100% guarantee of cost recovery?

The service does not guarantee 100% cost recovery. We currently have an 85% success rate. To date we have recovered 7 million in cost recovery.

What are you going to do if the debtor does not want to reimburse the recovery costs?

From the moment the debit note for the recovery cost is sent to the debtor, we begin the payment monitoring. If the debtor does not pay the note, we start collecting the note at our expense. We start debt collection automatically - you do not have to ask us to collect the note and we do it for free at the amicable stage.

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