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Debt collection

We recover outstanding debts in the transport industry. If you have not received payment for the issued invoices, please do not hesitate to report the matter to us. You have the right to have your debts effectively recovered. We collect debts professionally and effectively. We recover debt throughout Europe, both at the amicable and judicial stage. We employ experts with knowledge of international transport law.

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Comparison of debt recovery products for transport companies

Amicable debt recovery

The purpose of amicable collection is to persuade the debtor to pay overdue invoices or other receivables (notes, rental and leasing installments, etc.). In almost 70% of cases, we recover our clients' money in less than 7 days.

Judicial debt recovery

If necessary, we will recover money for your company in court. Our law firm conducts and supervises the entire case, from collecting documents to supervising bailiff enforcement.

Debt recovery outsourcing

For companies that need constant support in recovering their arrears, we offer debt collection outsourcing. Based on our experience, we create a monitoring and recovery process tailored to the client's needs.

Amicable debt recovery

We collect debtors from 33 countries.
We deal with all communication with the debtor.
You only pay for a successful debt collection.
You have full insight into the progress of the case.
We collect debtors operating on all transport platforms and outside them.

Judicial debt recovery

We provide the support of a legal advisor.
We offer debt collection with securing the debtor's assets.
We represent our clients in the Court.
We monitor the course of bailiffs' execution.
At the court stage, we conduct cases against debtors based in the European Union or in the United Kingdom.

Debt recovery outsourcing

For companies in the transport industry and offering services for the TSL sector.
We provide comprehensive services for the entire debt collection process or support at a selected stage.
We create a debt collection process tailored to the client's needs and operational processes.
We will provide full insight into the history of our activities.

We can collect for you

Domestic invoices
International invoices
Accounting and interest notes
Debt portfolios
Rental and leasing installments
Compensations
Tolls
Unpaid fuel cards

We collect debtors from these countries:

Costumer's country
Debtor's country
Costumer's country
Austria
Belgium
Belarus
Bosnia and Herzegovina
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Iceland
Italy
Lithuania
Latvia
Macedonia
Malta
Moldavia
Norwegia
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
Spain
Switzerland
Ukraine
United Kingdom
Netherlands
Debtor's country
Austria
Belgium
Belarus
Bosnia and Herzegovina
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Iceland
Italy
Lithuania
Latvia
Macedonia
Malta
Moldavia
Norwegia
Poland
Portugal
Romania
Russia
Serbia
Slovakia
Slovenia
Spain
Switzerland
United Kingdom
Netherlands
Ukraine

Benefits for your company

We apply sanctions that are effective against debtors from the TSL industry
We calculate the commission only if the debt recovery is successful
We communicate in the debtor's local language
We calculate the commission only if the debt recovery is successful

Frequently asked questions

Do I have to sign a contract with Transcash to submit a case for recovery?

You can register your account in your Customer Service Dashboard and submit a case for recovery. However, we will not start the debt collection until you sign the Agreement for the Provision of Debt Recovery Services.

You can sign the contract for free and in just a few minutes online in your Dashboard!
From now on, we will be able to represent your company.

 

Do I have to be registered in Trans.eu platform to use debt recovery service in Transcash.eu?

No. You can register your account in your Customer Service Dashboard and sign the Agreement for the Provision of Debt Recovery Services without the need to create an account on the Trans.eu Platform.

Can you recover a debt from the company that is not registered in Trans.eu platfrom?

Of course! At Transcash, we recover arrears from companies in the TSL industry that are registered in Poland and abroad. It does not matter to us whether the debtor is a Trans.eu platform user.

Can I order the debtor to pay the costs for the collection?

Yes. We can offer you 2 solutions:

  • Debt collection at the debtor's expense

You use this option if you report a Polish or Germany company for debt recovery. In the case of a Polish company, after the debt collection is completed, we issue the debtor with a debit note fore costs that you incur for effective debt recovery. If he does not pay it on time, we recover it at our expense - also in Court. The German debtor receives a demand for payment from us, which includes the amount from the invoice and also the costs of recovery.

  • Debt collection at your own expense

Although you will be obligated to pay the costs of debt recovery, if the debtor from EU did not pay the invoice on time you can issue him with a note for 40/70/100 EUR. You can report it to us along with the invoice in one form. We will make sure that the debtor cover it as well. Thanks to this, you will receive additional funds to cover the commission.

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