We = Transcash.eu Group1
You = Client
1The Transcash Group consists of the following companies: Transcash Legal Office Baranowski Sp. k., Transcash Software Sp. z o.o., Transcash.eu SRL based in Romania, and Transcash.eu S.A. based in Wrocław, Racławicka 2-4, 53-146 Wrocław, registered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for Wrocław – Fabryczna in Wrocław, VI Commercial Division of the National Court Register under the number 0000626049, NIP: 8971714717.
This document regulates the policy we and our subcontractors and related entities use. It concerns the protection of personal data of Users and information that may be a trade secret of their company.
The policy applies to services we offer on the website https://transcash.eu/ and in Transcash forms available on the Trans.eu Platform (www.trans.eu).
The policy does not cover websites and services of third parties, which may be accessed via links on the site. Detailed information on personal data protection is available from each service provider separately. We recommend always reviewing such documents on the provider’s websites.
We provide financial services, including factoring services, so we process your personal data, as well as that of your debtors and contractors. We created the Privacy Policy to fulfill our legal obligations, including GDPR2.
2 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The Policy includes primarily information on:
We use personal data for:
When we collect and use data, we inform you of the legal bases and methods of processing.
The source of this data is the documentation you provide to us when concluding the assignment agreement – the sales offer/application for invoice financing.
To prove that the receivable actually exists, you must provide:
If we acquire the receivable, we notify the debtor of the change of creditor. We also inform them that we process their personal data as the controller.
To conclude or perform a contract, we may process your personal data automatically, as well as make decisions and profile. This may have legal effects on you or otherwise significantly affect your situation.
These cases may occur during offers. This way, we assess whether we can offer you a factoring service contract.
We automatically analyze data that:
How we evaluate
To assess whether we can offer you a contract, we use statistical models. These help us determine your credibility and check if you can incur obligations with our company. If we assess that your credibility is insufficient or non-existent, we will refuse to conclude a contract and provide the service.
To use our services and products, register an account in the Client Panel on https://app.transcash.eu. To do so, provide:
If you are a user of the Trans.eu Platform, you can log in to the Panel using your TransId and password. In such a case, you may also provide additional information regarding preferences and professional qualifications. Providing data is voluntary but necessary for service fulfillment and contact with the Administrator. If you do not provide the necessary information, the Administrator will not be able to deliver or manage the service.
Some data is also passively collected, i.e., when you use the website (e.g., IP address, resolution, location, browser type).
We will process personal data to:
We may also use personal data for so-called direct marketing to inform you about our current and future products and services via:
You can opt out of receiving such information by sending a message to info@transcash.eu. If you withdraw your consent for commercial information, we may still send you our newsletter regarding software changes, Terms of Service, etc.
We have the right to share your personal data with:
We emphasize that such entities process data based on an agreement with Us and only according to instructions and confidentiality conditions. These include entities that provide essential technical support for service delivery – such as payment service providers, IT, and entities managing the Transcash Client Panel.
When transferring data, we apply protection measures and safeguards that prevent unauthorized access (e.g., SSL, encrypted connections).
Without your consent, we will not share your data with third parties. Exceptionally, we may share it with authorized entities in legally justified cases (e.g., law enforcement or the judiciary).
The level of personal data protection outside the European Economic Area (EEA) may differ from that provided by European law. We transfer personal data outside the EEA only when necessary. If we do, we ensure an appropriate level of protection. To achieve this, we:
As a Client and User, you have the right to access personal data. You may also request that we:
At any time, you can:
If you believe that your data processing violates GDPR regulations, you may also file a complaint with the supervisory authority. In Poland, this is the President of the Office for Personal Data Protection.
Furthermore, you may object at any time to the processing of data for reasons related to your particular situation when we process your data to achieve purposes that:
We will fulfill your request if:
We will refuse to fulfill your request if we must retain the data due to:
We will process and store your personal data for the necessary period:
We will process data collected during your visits to our website until it is no longer up-to-date or useful. This applies to data we process for:
We use so-called “cookies” to track visits to our website and save Users’ preferences – such as language, login information – and to tailor the offered services to their needs. Thanks to these files, we can develop general statistics regarding User activity on the website. We will store these files until they are no longer useful or become outdated. We do not share cookies with third-party entities. Cookies may only be shared with entities that provide essential services to ensure technical support for managing these files, for example, by placing information in the form of cookies and similar technologies on end devices (e.g., computer, smartphone) (such as WP Ads, Onet Ads, Olx Ads, Google Ads, Facebook Ads, Linkedin Ads) and with entities within the Trans.eu Group.
You can disable cookies in your web browser. However, please remember: while you will still be able to use all products and services, some issues may arise – our website may no longer function fully correctly.
Management of cookie categories is also possible via the “Consent” window that appears during the User’s first visit to our website. Detailed information about the Administrator’s use of cookies is provided in the Cookie Information, available in the consent window. We use so-called “cookies” to track User visits to the website and save their preferences – such as language and login data – to customize the offered services to their needs. Thanks to these files, we can generate general statistics on User activity on the website.
You can disable cookies in your web browser. However, remember, this may prevent you from using all products and services.
Our website may contain social media plugins, including Facebook, LinkedIn, etc. If you wish to obtain up-to-date information about data protection by these providers, you should review their privacy policies on your own.
We will monitor traffic on our website using the Google Analytics system. This allows us to collect data about the popularity of pages and how you use them. This data – including browser type or IP address – will never be shared with other entities.
To ensure your security:
Our Privacy Policy came into effect on August 29, 2024. We may update it to reflect changes in our practices and information processing standards. We may introduce such modifications without notifying the User. If there are any changes that significantly alter the principles of personal data processing, we may inform you via email or a notification on our website. The changes will be effective from the date of their publication on the website https://transcash.eu/privacy-policy/. We will also provide the date of the update.
If you have questions or comments regarding the Privacy Policy, please contact: Transcash.eu S.A. Racławicka 2-4, 53-146 Wrocław, info@transcash.eu.
We have appointed a Data Protection Officer, whom you can contact via email at: dane.osobowe@transcash.eu.