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Amicable Debt Recovery at Transcash

Did you complete the shipment and did not receive payment? Is your contractor delaying payment or avoiding contact?

Don't waste any more time on unsuccessful calls and submit the case for recovery. At the amicable settlement stage, we primarily offer the debtor support in debt repayment, such as concluding a settlement or repayment of debt in installments. We pay special attention to maintaining a professional relationship - for us, the debtor is primarily your business partner. We recover 87% of reported receivables at the amicable stage, because we are the only ones who have solutions and sanctions effective against companies from the TSL industry.

Product features

What we recover?
Invoices issued to payers from all over Europe
Minimum invoice amount
100 EUR
Maximum invoice amount
Without limits
Method of the settlement
Success fee, commission is calculated on the amount recovered

Product features

What we recover?
Invoices issued to payers from all over Europe
Minimum invoice amount
100 EUR
Maximum invoice amount
Without limits
Method of the settlement
Success fee, commission is calculated on the amount recovered

How does it work?

1
Step
You create a free account in the Customer Service Dashboard and sign the debt collection contract online.
2
Step
You submit an overdue invoice online.
Remember to attach a note for compensation for recovery costs.
3
Step
We collect the debt, and you follow our activities on an ongoing basis in the Dashboard.
4
Step
After successful collection, we will issue a commission invoice to your company. We calculate the commission only on the settled debt amount.

What documents do I need to prepare?

First of all, we will accept your order without any documents. If necessary, we will ask you to complete it. Most often we ask for:
Scan/copy of the transport invoice or accounting note
Scan/copy of the International Consignment Note (CMR)
Scan/copy of the transport order/contract
Scan/copy of the confirmation of sending documents
All documents you can attach to the application in the Customer Service Dashboard.

What are the benefits from using amicable debt recovery at Transcash?

We use effective sanctions against debtors from the TSL industry
You only pay for success and we will not charge you any fixed or additional fees
100% online service
We employ experts with knowledge of transport law, including international law

Frequently asked questions

Do I have to sign a contract to use Transcash debt collection?

Yes. We can start debt collection activities for your company if you have signed contract for the provision of debt collection services.

You can sign the contract conveniently online via the Customer Service Dashboard. Signing the contract does not involve any fees, nor does it oblige you to use our services on a regular basis.

Choose your next step